Is it OK to print my logo on the LED light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Can I request samples before placing bulk orders?
Yes, sample orders are welcomed for testing and quality verification. Mixed samples are acceptable.
How do we proceed with an order for LED lights?
First, let us know your requirements or application. Second, we quote based on those details or our suggestions.
Do you support OEM and ODM services?
Yes, we provide both OEM and ODM services to fit custom requirements.
What is your typical lead time and shipping method?
We usually ship within 3-7 days for small quantities and approximately 30 days for larger orders. Shipments can be arranged via sea, air, or express couriers.
How long is the product warranty period?
We offer a 2-year warranty: 1) Within 3 months of receipt, we provide free replacement parts and shipping for any transport or installation damages. 2) Between 3 months and 2 years, replacement parts are free while shipping is paid by the customer. 3) After 2 years, replacement and shipping charges apply.