Q1: What is the input voltage for these LED modules?
A1: These LED modules typically operate on DC12V or DC24V low voltage for safety and efficiency.
Q2: Are the modules suitable for outdoor use?
A2: Yes, our LED modules are waterproof and designed to withstand outdoor conditions, making them ideal for advertising signage.
Q3: How many LED modules can I connect in a single series?
A3: To avoid voltage drop, we recommend connecting no more than 40 groups in a single series circuit.
Q4: What is the standard warranty period?
A4: We provide a 5-year warranty. If there are quality issues with the product itself, we offer free replacements.
Q5: Can I request customized packaging or OEM services?
A5: Yes, we fully support OEM/ODM services and can customize the product specifications and packaging according to your requirements.
Q6: What is the typical lead time for large orders?
A6: For orders under 10,000pcs, delivery is within one week. For orders exceeding 10,000pcs, the lead time is approximately 10-15 working days.